How do I contact DFS?
Please visit Customer
to obtain information on how to contact us via Phone, Mail, or E-mail.
How do I change my DFS information?
Please login to your account profile at www.dellfinancialservices.com and click on the My
Profile link at
the top of the page. From here, you will be able to update all the contact information for each
associated to your profile as well as your profile contact information if needed.
When will I get credit for my returned merchandise?
Credits to your account may take up to 60 days from the date of return. 1. You can view your
information, including your most recent credits/transactions, by logging into your account profile at www.dellfinancialservices.com and select the
page. 2. If your credit has not yet been processed, you may call Dell Customer Service at
for a status. Please have your Dell Order Number or Dell Customer Number available. 3. If you
have an account profile, you may call Dell Financial Services automated account line for the DPA account
800-283-2210 or DBC account at 866-413-3355 to learn more about recent transaction(s) to your account,
include credit(s) processed for purchase(s) returned to Dell.
How do I check the status of my order?
You can check the status of your order here, or you can call Dell Customer Service at 800-624-9897. Please have your Dell Order Number or Dell Customer Number available.
How do I modify my order?
Immediately call your Dell Sales Representative for any changes to the equipment on your order. If you
contacting your sales representative, your equipment may already be in transit to you. Please have
Order Number or Dell Customer Number available when calling Dell Customer Service at 800-624-9897.
How do I contact Technical Support?
Please visit Dell's support page here.
How do I change my marketing communications preferences?
Click here to login to your account profile.
You can make
changes to your marketing preferences by selecting the "Update Marketing Preferences" link
located in the
"More Actions" drop down list on the Account Summary page. Your Marketing Communications Profile
will not impact communications you receive from DFS on billing, Terms and Conditions, or any other
we are legally required to send you.
How do I change my Dell contact information?
In order to update your Dell Computer contact information, such as Shipping Address, please contact
800-624-9897. Please have your Dell Customer Number or Dell Order number available.
What financing promotions are available?
Please click here to learn more about the current promotions available for Dell Business
Credit. Please click here to learn more about the current promotions available for Dell Preffered
How does the Tax Exemption process work at Dell Financial Services?
Please visit our Dell Financial Services Tax Exemption
guide to learn more about this process.